Refund Policy
Last updated: 2025
Digital Product Refund Policy
Because GuideCrate products are digital and instantly delivered, all sales are considered final once the file has been downloaded.
When Refunds Are Approved
We will issue a refund only if:
- You accidentally purchased the same item twice
- You never received access to the download
- A technical issue on our end prevented access
Non-Refundable Situations
- Changed your mind after purchase
- Downloaded the file successfully
- Expected content not specifically promised on the product page
Contact
If you need help with your purchase, email: [email protected]